terms & conditions

Last Updated: [April 21, 2026]

Coaching Relationship Coaching is a collaborative, client- led process designed to support awareness, insight, and meaningful personal change.

It is not therapy, counseling, or medical treatment.

By engaging in coaching services, you acknowledge and agree that:

  • You are fully responsible for your own decisions, actions, and results

  • Coaching does not diagnose, treat, or cure mental health or medical conditions

  • You will seek appropriate licensed professi onal support where needed

Scope of Services

Services may include one-on-one coaching sessions (virtual or in-person), including spiritual, personal development, and recovery-focused coaching.Coaching is intended to support understanding, clarity, and personal responsibility. While many clients experience meaningful shifts, outcomes are not guaranteed.

Client Responsibility

You agree to participate honestly and fully in the coaching process and to take responsibility foryour own well-being.You understand that coaching may involve self-inquiry and exploration of personal experiences, which can sometimes feel challenging or emotional.

Confidentiality

All information shared during coaching sessions will be kept confidential, except where disclosure is required by law, including:

  • Risk of harm to yourself or others

  • Suspected abuse or neglect

  • Legal obligation or court order

Please note that coaching is not subject to therapist–client privilege.

Fees & Payment

  • Coaching fees are agreed upon in advance

  • Payment is due prior to or at the time of service unless otherwise arranged

  • Any packages must be used within the agreed timeframeAll payments are non-refundable unless otherwise stated in writing.

Cancellations & Rescheduling

  • A minimum of 24 hours’ notice is required to cancel or reschedule a session

  • Late cancellations or missed sessions may be charged in full

  • Exceptions may be made at the coach’s discretion

Communication Between Sessions

Any communication between sessions (email, text, etc.) is for brief support only and does not replace scheduled coaching sessions. Response times are not guaranteed outside of scheduled sessions.

No Guarantees

Coaching is a process of exploration and awareness. While many clients experience meaningful change, no specific results or outcomes are promised or guaranteed.

Recovery Coaching Disclaimer

Recovery coaching is not a substitute for medical care, therapy, or rehabilitation services. Clients are responsible for maintaining any medical, therapeutic, or support programs they are engaged in.

Limitation of Liability

To the fullest extent permitted by law, Gina Leago Coaching shall not be liable for:

  • Any decisions made or actions taken by the client

  • Outcomes resulting from participation in coaching

  • Any indirect, incidental, or consequential damages

Your use of coaching services is at your own discretion and risk.

Right to Refuse or Terminate Services

I reserve the right to refuse or discontinue coaching services at any time, at my discretion, particularly if the coaching relationship is no longer appropriate or aligned. Either party may terminate the coaching relationship at any time. Any outstanding payments for services already provided remain due.

Website Use

Information provided on this website is for general informational purposes only and should not be relied upon as professional, medical, legal, or psychological advice.

Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the coaching services provided shall be resolved through final and binding arbitration, rather than in court.The arbitration shall be administered by Judicate West, or a comparable private arbitration provider mutually agreed upon by the parties, in accordance with its applicable rules. Arbitration shall take place in the State of Texas, unless otherwise mutually agreed. The arbitration may be conducted virtually, at the discretion of the parties or the arbitrator. Each party shall bear its own legal fees and costs, unless otherwise required by law or determined by the arbitrator. By agreeing to these Terms, you acknowledge and agree that:

  • You are waiving the right to bring claims in court

  • You are waiving the right to a jury trial

  • Disputes will be resolved on anindividual basis only, and not as part of any class or collective action

This arbitration provision shall survive the termination of the coaching relationship.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California.

Changes to Terms

I reserve the right to update or modify these Terms at any time. Continued use of services after any changes constitutes acceptance of those updates.

Contact

For any questions regarding these Terms, please contact:

Gina Leago Coaching

hello@ginaleago.com

ginaleago.com

Agreement

By engaging in coaching services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.